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Wednesday, July 19, 2017
Mid Week Articles:
FTC CHARGES DEBT COLLECTION SCHEME WITH POSING AS ATTORNEYS TO TAKE CONSUMERS' MONEY FOR PHANTOM DEBTS
The Federal Trade Commission has charged a debt collection operation with taking people's money for fake debts they did not owe by posing as lawyers and falsely threatening to sue or have them arrested if they did not pay.
read more

AG PAXTON OBTAINS $25 MILLION FOR THE STATE OF TEXAS IN ILLEGAL DEBT COLLECTING SUIT
Texas Attorney General Ken Paxton last week obtained a final judgment and permanent injunction against Samara Portfolio Management, LLC, Law Office of Joseph Onwuteaka, P.C., and Joseph O. Onwuteaka, for violations of the Texas Deceptive Trade Practices-Consumer Protection Act (DTPA), Texas Debt Collection Act and the Identity Theft Protection and Enforcement Act (ITPA).
read more

ACA HONORS INDUSTRY LEADERS AT CONVENTION AWARDS CEREMONY
ACA International recognized members who have made significant contributions to the association and the collection industry as a whole on Tuesday at the 2017 Convention & Expo in Seattle.
read more

ONTARIO SYSTEMS PARTNERS WITH TRANSUNION HEALTHCARE FOR IMPROVED PROVIDER OUTREACH AND FINANCIAL ASSISTANCE
(MUNCIE, Ind. - July 18, 2017) - Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, has announced a new partnership with TransUnion to provide cloud-based revenue cycle solutions to its healthcare provider customers. Driven by the exception-based segmentation of Ontario Systems Artiva HC(tm) technology, the newly-enhanced Artiva HCx(tm) solution will now provide healthcare finance leaders with financial data and scoring from TransUnion to increase efficiency and optimize revenue cycle processes.
read more

CONVOKE EXPANDS CAPABILITIES OF ITS PLATFORM
ARLINGTON, Va., July 18, 2017 /PRNewswire/ -- Convoke, a leader in SaaS solutions for the debt collection market, today announced the most recent software update to its debt validation and third-party oversight platform. The platform's second update of the year includes enhanced end-user reporting capabilities, additional media types, new functionality and enhancements to the vendor management feature, among other value-added improvements designed to increase both the usability and efficiency of the platform.
read more

REVSPRING IS PLEASED TO ANNOUNCE UPGRADES TO ITS INDUSTRY-LEADING COMMUNICATIONS DELIVERY PLATFORM FOR NORTH AMERICA
WIXOM, MICH. RevSpring has recently made significant added investments in state of the art, high speed continuous inkjet printers and intelligent inserters at all its U.S. facilities. This provides significant incremental processing capacity, delivery automation and redundancy to support the company's double-digit growth and industry-leading communication services for clients. The optimized platform includes facilities in Oaks, Penn., Phoenix, Ariz., and Canada. These upgrades automatically enable physical mail to be processed with the best available delivery logistics for printed mail delivery to consumers, enhancing satisfaction, quality, and value for our clients.
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DISCOVER RECOGNIZED AS A 2017 BEST PLACE TO WORK IN IT
RIVERWOODS, Ill.--(BUSINESS WIRE)-- Discover has been selected as one of Computerworld's 100 Best Places to Work in IT for 2017. This marks the 14th year Discover has been recognized as a best place to work for information Technology professionals.
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CALLMINER REACTS TO RECENT INDUSTRY SECURITY BREACH AND REAFFIRMS ITS ROBUST MEASURES TO PROTECT PERSONAL DATA
WALTHAM, MA - July 18, 2017 - CallMiner, the leading platform provider of award-winning speech and customer engagement analytics reaffirmed today its multi-layered security procedures in response to the recent serious breach that occurred in the industry. The personal information of millions of customer records of a major telecom provider were recently exposed due to security lapses involving the actions of staff members of the provider's technology supplier. The exposed information included phone numbers, PIN data, names, analytical data, and call audio which may have other sensitive customer information.
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FTC TO COORDINATE WITH AND PROVIDE RESOURCES FOR MILITARY COMMUNITY AT FINANCIAL WORKSHOP
The Federal Trade Commission (FTC) will hold a workshop on July 19, 2017 in San Antonio, Texas, to examine financial issues and scams that can affect military consumers, including active duty servicemembers in all branches and veterans.
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ACTING FTC CHAIRMAN OHLHAUSEN APPOINTS NEIL CHILSON AS ACTING CHIEF TECHNOLOGIS
Acting Federal Trade Commission Chairman Maureen K. Ohlhausen has appointed Neil Alan Chilson as the agency's acting Chief Technologist.
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BILLIONS IN STUDENT LOAN DEBT MAY BE WIPED AWAY OVER MISSING PAPERWORK: REPORT
Billions of dollars in private student loan debt may reportedly be erased because of missing legal documents that have left creditors unable to prove who owns the loans.
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FCC TAKES ACTION TO ALLEVIATE ROBOCALLS TO REASSIGNED PHONE NUMBERS
WASHINGTON, July 13, 2017 - The Federal Communications Commission today took action to address the issue of robocalls to reassigned phone numbers in order to reduce unwanted robocalls
that consumers receive and provide clarity for responsible callers. The Commission is seeking public comment on the idea of creating a comprehensive resource of reassigned numbers that
businesses and other robocallers, such as schools, can use to avoid accidentally calling number that are no longer used by the consumer that gave their consent to receive these calls.

read more

FTC STAFF OFFERS COMMENT ON FCC'S NETWORK NEUTRALITY PROCEEDING
The staff of the Federal Trade Commission has submitted comments to the Federal Communications Commission (FCC) supporting that agency's proposal to restore FTC jurisdiction related to broadband Internet access services.
read more

U.S. CONSUMERS ARE BORROWING AT A FASTER PACE, ESPECIALLY VIA CREDIT CARDS
Consumer borrowing has picked up again, now reaching a pace not seen in six months. And Americans are piling on debt more with credit cards, versus auto, personal or student loans.
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CFPB PROPOSES CHANGES TO MORTGAGE DATA RULE REPORTING THRESHOLD FOR COMMUNITY BANKS AND CREDIT UNIONS
WASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) today issued a proposal on reporting requirements for banks and credit unions that issue home-equity lines of credit. Under rules that are scheduled to take effect in January 2018, financial institutions are generally required under the Home Mortgage Disclosure Act (HMDA) to report home-equity lines of credit if they made 100 such loans in each of the last two years. The new proposal would increase that threshold to 500 loans through calendar years 2018 and 2019 so that the Bureau can consider whether to make a permanent adjustment.
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HOUSE SUBCOMMITTEE CONSIDERS BIPARTISAN LEGISLATION ON DEBT COLLECTION PRACTICES
The House Financial Services Subcommittee on Financial Institutions and Consumer Credit considered several pieces of legislation July 12, including U.S. Rep. Mia Love's, R-Utah, proposal to amend definitions in the Fair Debt Collection Practices Act and require the Government Accountability Office (GAO) to study debt collection practices at the federal, state and local levels.
read more

FCC TAKES ACTION TO ALLEVIATE ROBOCALLS TO REASSIGNED PHONE NUMBERS
WASHINGTON, - The Federal Communications Commission today took action to address the issue of robocalls to reassigned phone numbers in order to reduce unwanted robocalls that consumers receive and provide clarity for responsible callers. The Commission is seeking public comment on the idea of creating a comprehensive resource of reassigned numbers that businesses and other robocallers, such as schools, can use to avoid accidentally calling number that are no longer used by the consumer that gave their consent to receive these calls.
read more

MIKE GINSBERG OF KAULKIN GINSBERG COMPANY WILL PRESENT AT THE DCS2017 CONFERENCE IN TUCSON, AZ
Resource Management Services, Inc. is pleased to announce that Mike Ginsberg of Kaulkin Ginsberg Company will be speaking at the Debt Connection Symposium and Expo 2017 conference, at the JW Marriott Starr Pass in Tucson, AZ, September 11-13, 2017.
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ATTORNEY GENERAL BECERRA: U.S. DEPARTMENT OF EDUCATION SHOULD NOT ELIMINATE STUDENT PROTECTIONS
SACRAMENTO - California Attorney General Xavier Becerra today criticized the U.S. Department of Education for proposing a new rulemaking process in order to replace two rules that protect students from deceptive practices and fraud. In a letter to Education Secretary Betsy DeVos, Attorney General Becerra and 20 attorneys general underscore that the Borrower Defense Rule, which is now in limbo, would have provided a streamlined loan forgiveness process for students who have been defrauded by for-profit universities. The second rule, the Gainful Employment Rule, would have ensured that students attending vocational programs receive an education that, at a minimum, will allow them to repay their federal student loans. Secretary DeVos announced last month that the Department would refuse to implement both of these rules as part of a "regulatory reset" while looking to develop alternative regulations that would likely leave victimized borrowers with far less protection.
read more

MEDICAL DEBT? BIG CHANGES ARE COMING TO THE WAY CREDIT AGENCIES REPORT IT
For many consumers, an unexpected health care calamity can quickly burgeon into a financial calamity. Just over half of all the debt that appears on credit reports is related to medical expenses, and consumers may find that their credit score gets as banged up as their body.
read more

ATTORNEY GENERAL SWANSON SUES CENTURYLINK FOR BILLING HIGHER AMOUNTS THAN ITS SALES AGENTS QUOTED TO CUSTOMERS FOR INTERNET AND CABLE SERVICE
Minnesota Attorney General Lori Swanson filed a lawsuit today against CenturyLink-the Louisiana phone, cable, and internet company-for billing higher amounts than its sales agents quoted customers for internet and cable television service. The company often refused to honor the prices quoted to consumers who catch the discrepancies on their bills.
read more

SIMPLICITY(tm) COLLECTION SOFTWARE ANNOUNCES LOCATESMARTER(r) PARTNERSHIP
IDAHO FALLS, ID - July 13, 2017 - Simplicity Collection Software, a subsidiary of SeikoSoft LLC, announced today their partnership with data company LocateSmarter. The partnership and integration will enable Simplicity to offer LocateSmarter's phone append product through their debt collection software, eliminating the technical setup and vendor management usually needed for batch skip tracing.
read more

LOWELL DEBT COLLECTION ATTORNEY SUED FOR THREATENING CONSUMERS WITH ARREST, IMPRISONMENT
WOBURN - A Lowell attorney has been barred from threatening consumers with arrest or imprisonment for nonpayment of small debts, Attorney General Maura Healey announced today.
read more

WEBRECON STATS FOR JUNE 2017: MOSTLY DOWNWARD MOVEMENT, BUT NOT REALLY...
Quick analysis: After a very robust May, June tells a different story with CFPB complaints down 26.1%, FDCPA complaints down 7.8%, TCPA complaints down 11.3% and FCRA complaints up 2.4%.
read more

DebtConnection.com is a searchable database of collection products and services.
The following Updates and New Entries occured since the last At A Glance was sent:
Portfolios For Sale
$940,058.00     Payday Loans
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7946  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

$1,176,492.00     Consumer Loans
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7945  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

$2,765,208.00     Payday Loans
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7944  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

$429,058.00     Credit Cards
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7942  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$1,355,578.00     Retail
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7941  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$2,284,599.00     Credit Cards
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7940  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$425,271.00     Checks
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7939  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$2,661,455.00     Payday Loans
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7938  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$2,354,504.00     Payday Loans
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7937  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$704,474.00     Checks
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7936  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$1,089,428.00     Checks
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7935  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$3,090,772.00     Consumer Loans
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7943  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

$3,929,695.00     Retail
CSC Portfolio Management
http://www.debtconnection.com/portfolio.asp?7934  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8199  

Industry Events
CLLA/IACC 2017 Mid-Year Collection Conference
National Association of Chapter 13 Trustees
Motif Seattle
Seattle, WA
July 14 - 16, 2017
More Information

ACA International Convention & Expo 2017
ACA International
Washington State Convention Center
Seattle, WA
July 16 - 18, 2017
More Information

Third Party Vendor Auditing Workshop
Resource Management Services, Inc.
Chicago Marriott Southwest
Chicago, IL
July 19 - 20, 2017
More Information

2017 RMA Executive Summit
Receivables Management Association International
Resort at Squaw Creek
Lake Tahoe, CA
August 1 - 3, 2017
More Information

Debt Connection Symposium and Expo 2017
Resource Management Services, Inc.
JW Marriott Starr Pass
Tucson, AZ
September 11 - 13, 2017
More Information

Sponsors
This report is sponsored by Resource Management Services, Inc. Check us out at: http://www.resourcemanagement.com/

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