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Wednesday, April 19, 2017
Mid Week Articles:
CFPB FILES SUIT AGAINST LAW FIRM FOR MISREPRESENTING ATTORNEY INVOLVEMENT IN COLLECTION OF MILLIONS OF DEBTS
WASHINGTON, D.C. - Today, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit in a federal district court against the debt collection law firm Weltman, Weinberg & Reis for falsely representing in millions of collection letters sent to consumers that attorneys were involved in collecting the debt. The law firm made statements on collection calls and sent collection letters creating the false impression that attorneys had meaningfully reviewed the consumer's file, when no such review has occurred. The CFPB is seeking to stop the unlawful practices and recoup compensation for consumers who have been harmed.
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WE'RE UPDATING THE EX PARTE POLICY ON RULEMAKING
Once a proposed rule is published, the primary way the CFPB collects public input is through written comments posted on the public rulemaking docket. However, members of the public may wish to provide oral or written feedback directly to CFPB staff. Those communications are considered ex parte because they are outside of, or in addition to, the formal comment process set forth in a notice of proposed rulemaking.
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EMPEREON-CONSTAR UNVEILS ENTERPRISE WIDE GLOBAL CORPORATE REBRANDING
Phoenix, Arizona - Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, today introduced the new trademarked enterprise brand, unveiling an updated logo and launching a redesigned website as part of the comprehensive rebranding strategy.
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PROCESS REFORM INITIATIVES ARE ALREADY UNDERWAY AT THE FEDERAL TRADE COMMISSION
Under the leadership of Acting Chairman Maureen K. Ohlhausen, the Federal Trade Commission is moving aggressively to implement Presidential directives aimed at eliminating wasteful, unnecessary regulations and processes. Excessive regulation and bureaucracy can create significant burdens on the public, while diverting scarce resources from the agency's core mission to protect consumers and promote competition.
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TCN UNVEILS THE "STATE OF THE COLLECTIONS INDUSTRY" REPORT, UNCOVERING TECHNOLOGY TRENDS, COMPLIANCE CHALLENGES AND FUTURE OUTLOOK
St. George, Utah - April 18, 2017 - TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, today announced the results of its "State of the Collections Industry" report, which reveals the collection industry executives' views on technology, communications, regulations and future outlook. With the goal of understanding human sentiment and identifying the challenges collections professionals face, TCN surveyed numerous executives and owners at small and medium-sized collection agencies, collection departments and law firms that support the industry.
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PAYPAL TEAMS UP WITH ANDROID PAY FOR MOBILE PAYMENTS
PayPal is joining forces with Google's Android Pay mobile payments platform, the companies announced this morning - an effort aimed at allowing PayPal to expand its footprint both within mobile applications as well as at brick-and-mortar retailers. The partnership will see PayPal becoming available as a payment method in the Android Pay service, which will allow U.S. users to pay for things like Uber as well as at retailers like Walgreens, and restaurants like Dunkin' Donuts and Subway.
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U.S. Economy in a Snapshot Shows Decline in Consumer Spending
Consumer spending declined in February, possibly due to a delay in tax refund disbursements, according to the Federal Reserve Bank of New York's latest U.S. Economy in a Snapshot report.
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TRANSWORLD SYSTEMS INC. ANNOUNCE THE LAUNCH OF ACCOUNTS RECEIVABLE MANAGEMENT E-COMMERCE PLATFORM ROCKET RECEIVABLES
LAKE FOREST, Ill., April 14, 2017 /PRNewswire/ -- Transworld Systems Inc. (TSI) - a leading analytics-enabled provider of accounts receivable management and loan servicing solutions - announced the launch of Rocket Receivables, a new web-based self-service platform that allows businesses to purchase and manage TSI's reminder letter and contingency collections services.
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CFPB RULE EXEMPTION FOR CUS EQUALS ECONOMIC GROWTH: TRADES
Credit unions could be freed up to spur more economic growth if Congress exempted many - if not all - of them from CFPB rulemaking and enforcement, trade groups told the Senate Banking Committee this week.
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FIRST QUARTER BANKRUPTCY FILINGS DECLINE
Bankruptcy filings in the United States declined slightly early this year compared to the start of 2016, according to a news release from the American Bankruptcy Institute (ABI) and data provided by Epiq Systems Inc.
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PAYMENTS SUMMIT HIGHLIGHTS EVOLUTION OF TRANSACTIONS
The status of EMV-chip migration, online and card-not-present fraud mitigation, and frictionless payments were among the hot-button mobile and digital commerce topics explored at the 10th Annual Payments Summit.
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CHAIRMAN PAI ANNOUNCES STAFF CHANGES
WASHINGTON, April 13, 2017 - Federal Communications Commission Chairman Ajit Pai today announced a transition in the leadership of the agency's Consumer and Governmental Affairs Bureau (CGB). Current Bureau Chief Alison Kutler has decided to leave the agency, and Chairman Pai intends to appoint Patrick Webre as her replacement.
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CREDIT SUISSE SAYS PAYPAL BEATING PLASTIC ONLINE
According to Credit Suisse, PayPal shows it is at no risk of handing over marketshare to credit and debit cards any time soon.
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BANKING GROUP URGES SENATE TO MAKE MAJOR REFORMS TO DODD-FRANK AND CONSUMER AGENCY
A banking trade association is urging the Senate Banking Committee to raise the asset threshold for banks to face increased regulatory burdens, and to restructure the embattled single-director Consumer Financial Protection Bureau into a bipartisan commission setup.
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SAFEGUARDING AGAINST CREDIT DISCRIMINATION: 2016 FAIR LENDING REPORT
It is against the law for a lender to discriminate in any aspect of a credit transaction based on certain reasons. Despite this prohibition, we hear from consumers who believe they have been treated differently because of these reasons, including characteristics such as their age, race, national origin, or sex. That's where the CFPB's Office of Fair Lending and Equal Opportunity comes in. We work to stop illegal discrimination.
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COLORADO RANKS SEVENTH IN COMPLAINTS ABOUT MEDICAL DEBT COLLECTION
DENVER - Colorado ranks seventh when it comes to complaints about medical debt collectors, according to a report.
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OPINION WHAT CUS NEED TO KNOW ABOUT THE LATEST CYBERSECURITY THREATS
With each passing year, cybersecurity threats become more sophisticated. At its core, security in cyberspace consists of two fundamental elements: cyclic software development and consistent security maintenance.
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AMERICANS OWE $1 TRILLION IN CREDIT CARD DEBT-HERE ARE 2 PROVEN STRATEGIES FOR PAYING IT OFF
According to new data released by the Federal Reserve, the U.S. surpassed $1 trillion in credit card debt - the highest level since the Great Recession.
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WELLS FARGO'S CREDIT CARD AND CHECKING BUSINESSES ARE IN FREEFALL
Banking customers are still steering clear of the Wells Fargo wagon
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TANGERINE BANK OFFERS CREDIT LINES TO BECOME CANADA'S EVERYDAY BANK
Tangerine Bank, the digital lender owned by Bank of Nova Scotia, announced it will be offering credit lines in an effort to increase revenue through additional product offerings, according to Bloomberg.
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MRS OHIO COLLECTS DONATIONS FOR ANNUAL RONALD MCDONALD HOUSE EASTER EGG HUNT
Westerville, Ohio, Debt collection agency, MRS BPO, LLC, one of the country's premiere accounts receivable management firms, continued its tradition of partnering with The Ronald McDonald House of Nationwide Children's Hospital this past weekend. The Ohio MRS team had the pleasure of participating in an Easter Egg Hunt for the patients, their siblings, as well as their parents who are residents of the home.
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CFPB ISSUES PROPOSAL TO CLARIFY MORTGAGE DATA RULE
WASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) today issued a proposal to facilitate compliance with the 2015 updates to the Home Mortgage Disclosure Act (HMDA) rule. The changes proposed today would help financial institutions comply with the 2015 HMDA Final Rule by clarifying the information they are required to collect and report about their mortgage lending.
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EQUIFAX CLOUD-BASED INTERCONNECT® PLATFORM TRANSFORMS CREDIT AND RISK DECISIONING, RECEIVES ROBUST REVIEW FROM INDUSTRY EXPERT
ATLANTA, April 13, 2017 /PRNewswire/ -- Equifax Inc. (NYSE: EFX), a global information solutions provider, today announced its redesigned platform, InterConnect®, was reviewed by leading decision management consulting firm, Decision Management Solutions. Created to revolutionize the industry standard for accuracy and speed-to-market, InterConnect empowers frontline business users through a modular insights environment that defines, automates and deploys decision strategies with more speed and agility than ever before.
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ROBOCALL 'RINGLEADER' MUST PAY AFTER CALLING MILLIONS ON THE DO-NOT-CALL LIST
The "ringleader" of a years long telemarketing scheme must pay at least $65,000 - and possibly up to $2.2 million - after settling with the Federal Trade Commission in a massive lawsuit.
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CONSERVE RECEIVES BETTER BUSINESS BUREAU TORCH AWARD FOR ETHICS
Rochester, N.Y. - At Continental Service Group, Inc., d/b/a ConServe, ethics and compliance drive all our activities. In fact, our business practices demonstrate such a high caliber of character, integrity and respect, the Better Business Bureau of Upstate New York has recognized our conduct by presenting ConServe with the 2017 BBB Torch Award.
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FEDS FINE A COMMUNITY HEALTH NETWORK FOR HIPAA VIOLATIONS
Failure to conduct a risk analysis and develop a risk management plan as required under the HIPAA privacy and security rules has landed a provider organization in trouble with the HHS Office for Civil Rights, leading to a $400,000 fine and imposition of a three-year corrective action plan.
read more

DebtConnection.com is a searchable database of collection products and services.
The following Updates and New Entries occured since the last At A Glance was sent:
Portfolios For Sale
$890,388.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7807  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$1,629,057.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7801  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$4,718,323.00     Consumer Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7802  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$627,290.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7803  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$1,337,065.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7804  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$2,887,495.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7805  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$1,770,274.00     Other
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7800  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$895,387.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7806  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$724,636.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7808  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$510,291.00     Checks
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7809  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$816,422.00     Credit Cards
Sea Side Management
http://www.debtconnection.com/portfolio.asp?7799  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7864  

$7,374,052.00     Credit Cards
Capital Debt Solutions, LLC
http://www.debtconnection.com/portfolio.asp?7795  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6301  

$87,000,000.00     Credit Cards
Capital Debt Solutions, LLC
http://www.debtconnection.com/portfolio.asp?7796  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6301  

$21,000,000.00     Checks
Capital Debt Solutions, LLC
http://www.debtconnection.com/portfolio.asp?7797  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6301  

$4,808,274.00     Other
Capital Debt Solutions, LLC
http://www.debtconnection.com/portfolio.asp?7798  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6301  

$371,945,699.00     Credit Cards
Capital Debt Solutions, LLC
http://www.debtconnection.com/portfolio.asp?7794  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6301  

Industry Events

Consumer Information Session: What the FCC's Consumer Help Center Can Do for You
Federal Communications Commisssion
Webinar
www.fcc.gov/live
April 24, 2017
More Information

Future Digital Finance
NetFinance
Omni Amelia Island Plantation Resort
Amelia Island, FL
April 24 - 26, 2017
More Information

Third Party Vendor Auditing Workshop
Resource Management Services, Inc.
Four Seasons Hotel
Las Vegas, NV
May 8 - 9, 2017
More Information

Collection and Recovery Solutions 2017
Resource Management Services, Inc.
Four Seasons Hotel Las Vegas
Las Vegas, NV
May 10 - 12, 2017
More Information

NARCA 2017 Spring Conference
NARCA
JW Marriott Orlando Grande Lakes Orlando, FL
May 17 - 20, 2017
More Information

ICG 2017 Annual Meeting
International Collector's Group
The Ritz Carlton
Montreal, Quebec, Canada
June 18 – 20, 2017
More Information

Collection Management Training
Resource Management Services, Inc.
Residence Inn Atlanta Airport North/Virginia Avenue
Atlanta, GA
June 21 - 22, 2017
More Information

Third Party Vendor Auditing Workshop
Resource Management Services, Inc.
Chicago Marriott Southwest
Chicago, IL
July 19 - 20, 2017
More Information

Debt Connection Symposium and Expo 2017
Resource Management Services, Inc.
JW Marriott Starr Pass
Tucson, AZ
September 11 - 13, 2017
More Information

Sponsors
This report is sponsored by Resource Management Services, Inc. Check us out at: http://www.resourcemanagement.com/

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